Job Description / Responsibilities
Designation: Sr Branch Relationship Officer, Branch Relationship Officer, Associate Branch Relationship Officer, Relationship Officer- Sales Academy
Employees are ON ROLLS of Aditya Birla Sun Life Insurance.
Employee will be mapped to the respective HDFC Branches basis on the geography assigned
Prime Responsibility to generate insurance Business through HDFC Branch walk-in customers and leads generated by the Branch staff
They will be required to generate business only for the assigned branch in the assigned geography through New or Old customers.
Providing support to branch profitability by selling ABSLI Insurance product through different acquisition channels in the catchment area.
Will be responsible for achieving monthly sales target assigned:
4.0 Customer complaint
Responsible for customer complains & need to be resolved in the specific TAT & Ensure quality customer service is delivered
Penetration of LI to existing and new customers.
The employee has to build the smooth-professional relationship with the respective Branch Manager & with the Branch employees.
In the open Architecture Scenario, it is essential to building the strong relationship with the Banca partners.
To Handle Bank customers requirements with the best services and products ranges
To make our self-equipped with insurance and Bank Products knowledge
To manage the relationship at all the levels to have the desire out-puts.
Communicating any product changes, process change or change in any rules and regulations (internal / IRDA) with the help of different training module to Banca Partners
Supporting the actual sales and service aspects including sales calls, issuance and complaint handling
Should be willing to travel within city/Outside Location if require
Local language must
Should be Locality
Two-wheeler is Must to have
Should Know the Geography Well
Should Know English as a language Speaking/Reading/writing
Minimum 5 Years in the City
No Gaps in the Job
No Multiple Job Changes
Should not belong from political/Police background
Tablet is Must from the Day 1
Education qualification: Graduate/ MBA